Business-to-Customer Solutions
ActivIdentity Business-to-Customer (B2C) solutions address the needs of organizations with electronic channels that serve consumers, businesses, suppliers, and partners. Websites, mobile applications, call centers, and interactive voice response (IVR) systems provide strategic agility to organizations striving to enhance customer loyalty, build brand equity, and deliver cost-savings that can be leveraged for greater customer value. Although these systems have existed in separate silos in the past, their coordinated use for strategic advantage is a recent trend that promises greater customer reach and increased transaction flow.
ActivIdentity has a complete Strong Authentication and Credential Management solutions portfolio to help organizations secure electronic interactions across multiple channels. ActivIdentity solutions can be tailored to meet each organization’s unique needs for a range of transaction risk-levels, device authentication versatility, and user and credential life cycle management.
Typical use cases for ActivIdentity Business-to-Customer solutions are: